Retail & Restaurants
Microsoft Dynamics ERP, CRM & CLoud for Retailers and Restaurant Management
Business Applications that adapt and scale with your growth
Over the past 30+ years our consulting team has worked with a number of large restaurateurs operating multiple banners and franchises across Canada and the United States. Clients include those who operate retail operations, fast food, bars, casual dining, fine dining and quick serve restaurants. We have clients with traditional retail outlets, wholesale outlets, as well as online retailers. Choose Endeavor4 for our experience and industry accelerators for retail and supply chain management.
For clients, Microsoft Dynamics ERP software serves to support the consolidation and management your portfolio of multiple locations, franchise fees, leases, investments and restaurant operations, as well as, integrate into your existing hospitality POS and Shift / Time & Attendance systems.
With Microsoft and Endeavor4 we will work with you to deliver a strong set of financials in support of your operations management, reporting, and financial controls while also delivering tools and processes for increasing productivity with Microsoft Teams and Microsoft 365 cloud apps.
The scale'ability and flexibility of Microsoft Dynamics 35 Business Central along with Microsoft Dynamics 365 for Retail CRM and the Microsoft Cloud-based applications such as Microsoft Teams, Azure and Microsoft 365 (SharePoint, Outlook, Office 365) help to rapidly implement new processes to break down geographic barriers and silos of information contained within various operating entities. To take advantage of a shared knowledge pool, we recommend using the same ERP and CRM platforms (implemented separately) to support both your operations as well as those of your multiple entity / subsidiaries (Financials, Leases, Property Management, Sales, Budgeting, Forecasting, Vendor Management, AR, AP, GL, integration to POS systems).
2026 Transforming Retail - Agentic Commerce
With Microsoft Dynamics 365 Business Central, Dynamics 365 CRM, Azure Cloud and Microsoft Office 365 Restaurants and Retail Franchise Management Companies’ are able to:
• Consolidate financials across your portfolio of brands, banners, locations, franchises, and operating units
• Integrate with your existing POS - Point of Sale systems and scheduling (Time and Attendance) applications
• Work in multiple currencies and foreign exchange valuations
• Track leases, leasehold improvements, real estate and property management related expenses
• Meet local, regional and foreign government reporting requirements
• Easy access to monthly financial reporting, data warehouse and executive dashboards
• Manage budgets and forecasts
• Oversee payments and charges
• Run and post balanced scorecards, business analytics and KPI's
• Efficiently monitory and manage cash flow
• Calculate per shift, per location, per region profitability
• Utilize inter-company transfers, charge backs, and transactions across multiple companies / brands / operations
• Monitor your financial position at any time
• Manage vendors and develop vendor performance metrics for improved operational efficiency
• Leverage the power of business intelligence and adhoc query tools
Here's why you should consider working with Endeavor4
Business Central POS and Store Manager Device SL (Subscription License) for shared terminals
Device software licenses available via Endeavor4 for Dynamics 365 as an alternative to Full-user or Team member user. Business Central SaaS Cloud ERP or On-Premises.Point of Sale Terminal subscription - Dynamics 365 Business Central
- Clock-in and clock-out
- Customer facing sales of goods or services transactions
- One device used by an individual
- Store or Retail location means a physical location with customer transactions
Store Manager Device subscription - Dynamics 365 Business Central
- Managing and replenishing inventory
- Balancing cash registers and processing daily receipts
- Configuring and maintaining menu options displayed by the ISV Devices
- Purchasing supplies and services required to run the Store Location operations
- Managing Store Location staff
- Processing reports required to analyze and manage Store Location results
- Store or Retail location means a physical location with customer transactions
BI and KPIs for Retail & Restaurants Companies
Beyond the Sales, Accounting & Finance KPI dashboards, Endeavor4 recommends looking at:- Profitability and Gross Margins
- % Return on Funds Employed
- Gross Profit per Category
- Profitability per Franchisee
- Financial Stability
- Forecasts and Valuation
- Liquidity
- Asset / Portfolio Management
- Vendor / Supplier Performance
